Everything ID offers fast Australia wide and International delivery. We offer free delivery for orders over $250 placed online to Australian addresses. Otherwise, a flat-rate $14.95 shipping and handling charge applies for standard delivery. Or a higher charge for an express service with urgent handling. Please note that heavy and bulky items are excluded from free and flat rate delivery offers and shipping charges will be shown at the checkout for these items.
We ship from Victoria, New South Wales, Tasmania, and Western Australia. Where possible we will ship from our closest shipping location to you. Not all of our items are stored in each state.
Production & Dispatch Time
As we sell a large range of products - some stock products - and some custom printed - the production and dispatch time vary between products. This can range from the same day to several weeks. Unless indicated on the product page that an item is out of stock, generally items are in stock. Custom printed products do have a production time which varies. Please contact us to confirm the production and dispatch time and to check on product availability should you have any tight deadlines. Leader ear tags orders are generally received within 1-2 weeks but can occasionally take up to 3 weeks during their peak periods. Leader does offer an urgent handling and express shipping service for an additional cost which can be selected in the checkout for urgent orders.
If you are not satisfied with a standard stocked product for any reason, you may request a refund or replacement within 14 days from the delivery or attempted delivery date. To do so call the Everything ID Customer service team on 03 9005 2330 to obtain a Return number and instructions. Customised products (including items that have been printed or marked to your specifications), electronic products (including ID card printers), disposable gloves, large, bulky or long products, software products, products that have had options added or selected, or items that were ordered in specifically for you cannot be returned or refunded unless they are faulty or fail to meet a consumer guarantee. For full details of our returns policy, please see our Terms and Conditions.
As we try to process and dispatch orders as fast as possible, we are generally unable to cancel an order once it has been processed and you should instead see our returns information for information about returning your order instead. You can contact us to see whether or not an order can be cancelled. We can't cancel an order that has begun the picking stage in our warehouse or that has already been sent to a third party for shipment.