Delivery Information

Free delivery on orders over $350 placed online to Australian addresses excluding a small number of big and bulky items.

Everything ID offers fast Australia wide and international delivery.  We offer free delivery on orders over $350 placed online to Australian addresses.  Otherwise, a flat-rate $16.95 shipping and handling charge applies for standard delivery.  Or a higher charge for an express service with urgent handling. 

We ship from Victoria, Queensland, New South Wales, Tasmania, and Western Australia.  Some of our items are located in multiple states, where other items may only be located in one state. Where possible we will ship from our closest shipping location to you.

Urgent Handling & Express Shipping Service

We do offer an urgent handling and express shipping service for an additional cost which can be selected in the checkout for urgent orders. This service prioritises the dispatch of your order (generally within one business day, maximum two) and uses a shipping service such as Express Post or Startrack that usually delivers within 1-3 business days.

Production & Dispatch Time

As we sell a large range of products - some stock products - and some custom printed - the production and dispatch time varies between products.  This can range from the same day to several weeks.  Unless indicated on the product page that an item is out of stock, generally items are in stock.  Custom printed products do have a production time which varies.  Please contact us to confirm the production and dispatch time and to check on product availability should you have any tight deadlines. 

Leader Ear Tags

Leader ear tags orders are printed by Leader and are shipped directly from Leader to you and are generally received within 1-2 weeks but can occasionally take up to 3 weeks during their peak periods.  Leader does offer an urgent handling and express shipping service for an additional cost which can be selected in the checkout for urgent orders.

Returns

RFID Tag (Card/Keyfob) Exchange

Purchased the wrong standard stocked format RFID key fobs or cards? No problem.  We can exchange standard stocked formats (being Mifare Classic, EM4100 or non custom programmed HID Prox 26 Bit) within 14 days from delivery.  Please contact us to obtain a return reference number and instructions.  Alternatively we do sell sample packs of the most common RFID access cards and fobs.  Please click here to view.

Change of Mind

Please choose carefully as refunds are not normally provided where you have simply changed your mind, made a wrong selection or found the goods cheaper elsewhere.  If you are unsure about a product, please check with us before purchasing and depending on the product, we may be able to provide you with a return reference number in case you wish to return it later.

Manufacturer Warranty & Consumer Guarantees

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and failure does not amount to a major failure. Consumer Guarantees have no set time limit but generally last for an amount of time that is reasonable to expect given factors including the cost and quality of the product or any representations made.

 Cancellations

As we try to process and dispatch orders as fast as possible, we are generally unable to cancel an order once it has been processed. You can contact us to see whether or not an order can be cancelled. Refunds for cancelled orders due to change of mind or wrongly selected options that were paid for by PayPal or credit card will have 5% deducted to cover transaction and administrative costs. We can't cancel an order that has begun the picking stage in our warehouse, that has begun initial printing or design processes, that has item(s) that have been specially ordered in for you or that has already been sent to a third party for fulfilment.